Aims & Objectives.
A Person Centered care forms the core of the service we provide here at Angel Johns Ltd and our staff are committed to meeting our aims and objectives:
Angle Johns Care aim deliver a service of the highest quality that will improve and sustain the client’s overall quality of life. Our focus includes the following 1. Quality and Effectiveness, 2. Professionalism 3. Personalised service 4. Trust 5. Openness
Quality and Efficiency: Angel Johns aim to deliver high-quality and efficient services to meet the needs and expectations of clients.
Professionalism: At Angel Johns we aim to uphold professionalism in our interactions and service delivery. This includes demonstrating reliability, respect for privacy, and maintaining a professional demeanour throughout the engagement.
Personalized Service: We strive to understand the unique needs and preferences of our clients and tailor their care plans accordingly. This ensures that we deliver a personalized experience.
Trust and Confidentiality: Trust is crucial at Angel Johns Care Ltd , and we aim to establish a trusting relationship with our clients. We respect the confidentiality of personal information and ensure the security of the household while delivering their services.
Openness : To inform clients of incidents and provide reasonable support, proving truthful information and an apology when things go wrong.
To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each client’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices and take risks.
To ensure that each client’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality, and sexual orientation, political, affiliation, marital status, parenthood and disabilities or impairments.
To match the nominated Care Worker as closely as possible with the client and respecting the need to change the Care Worker in the event of subsequent non-compatibility.